Privacy Policy

Last updated: October 2026

Bright Steed Industrial Limited ("we", "us") respects your privacy. This policy explains what personal information we collect through this website, how we use it and the choices you have.

1. Information we collect

• Enquiry details: name, email address, phone number (optional), project location, building type, approximate size and any message you send through our enquiry form.
• Order and project information: delivery address, site details and billing information, if you become a customer.
• Technical data: basic data such as IP address, browser type and pages visited, if we use analytics or server logs.

2. How we use your information

• To respond to enquiries and prepare quotations.
• To design, manufacture, deliver and support your project.
• To manage payments, records and legal obligations.
• To improve our website and services.

We do not sell your personal information.

3. Sharing your information

We share information only where needed with service providers who help us run our business, such as logistics and shipping partners, installers, payment processors, IT and hosting providers, and professional advisers. We may also disclose information where required by law. These parties may only use it to provide their services to us.

4. International transfers

Because we may ship and work with partners in different countries, your information may be processed outside your country. Where required, we take steps to protect it.

5. Cookies and analytics

This website does not use cookies for advertising or tracking. You can control cookies through your browser settings.

6. Retention

We keep personal information only as long as needed for the purposes above, including to meet legal, accounting and warranty requirements, and then delete or anonymize it.

7. Security

We use reasonable technical and organizational measures to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

8. Your rights

Depending on where you live, you may have the right to access, correct or delete your personal information, object to or restrict certain processing, and withdraw consent. To exercise these rights, contact us using the details below.

9. Children

This website is not intended for children, and we do not knowingly collect information from them.

10. Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page with its update date.

11. Contact

Bright Steed Industrial Limited
For privacy questions, contact us through the enquiry form on our website.